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Good to know

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Below, you can find some helpful information about Holiday Club White Lagoon and our facilities.

Good to know

Passports and visa

Citizens from the EU and EFTA countries do not need visas to visit Bulgaria.
GOOD TO KNOW

Credit cards

In the hotel, on the lobby bar, the lounge bar and the beach bar and restaurant, as well as in the shops, you can use all the main international credit cards. Information about what kind of credit cards are accepted is posted as stickers on visible places in the shops, bars and lobby.
GOOD TO KNOW

Travel insurance

White Lagoon JSCo offers travel insurance for all hotel guests that is included in the price.
GOOD TO KNOW

Electricity

The mains voltage is 220 V, the frequency is 50 Hz.
Sockets are EU standard.
GOOD TO KNOW

Currency

The Bulgarian currency is called LEV, which is made up of 100 stotinki. All payments are made in the national currency. The banknotes are to the value of 2, 5, 10, 20, 50 and 100 leva and the coins - 1, 2, 5, 20 and 50 stotinki and 1 and 2 leva. Fixed exchange rate: 1 Lev = 1.95583 Euro. It is recommended that you exchange your money at the designated exchange offices, at the hotel reception, at the airport or at banks.
GOOD TO KNOW

No Smoking Policy

We encourage a healthy smoke-free vacation. Smooking in prohibited in almost the whole complex - bars and restaurants, hotel rooms, pools and walking areas, but there are several smoking points for smookers.
GOOD TO KNOW

Telephone connections

From your hotel room, you can make a phone call by dialling the country and/or city code.
GOOD TO KNOW

Wi-Fi

Free Wi-Fi internet access is available in the resort.
For every guests of Holiday Club White Lagoon, Wi-Fi is a complimentary service with a speed up to 10 Mbps per user.
GOOD TO KNOW

Safe

We recommend keeping your valuables, money and documents in the safe provided by hotel every rooms.
GOOD TO KNOW

Beach

One umbrella and two sunbeds on the beach and on the pools are included in the price for every room.
GOOD TO KNOW

Time zone

The local time zone is GMT +3 - Eastern European summer time (+1 hour after Central Europe).
GOOD TO KNOW

Aqua

Water in faucets is drinkable, however it has high chlorine content, therefore it's recommended to drink bottled water.
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